access2wellness
Frequently Asked Questions
 
Questions About access2wellness
What is access2wellness?
Why was access2wellness created?
How do patients qualify for these programs?
Can the resources available through access2wellness help seniors find information about prescription medication coverage?
When visiting www.access2wellness.com, what information will patients need in order to determine eligibility for the various assistance programs available?
What happens if the Eligibility Tool indicates a patient is qualified?
How long will it take to process an application?
How long will it take for patients to receive their prescription medications?
How will patients receive their prescription medications?
How long will patients continue to receive free or discounted prescription medications?
What does it mean to be an access2wellness Advocate Organization?
How do I become an access2wellness Advocate Organization?
As an access2wellness Advocate Organization, how else can we help patients get access to better health care?
 
 

What is access2wellness?
Access2wellness is designed to assist people with limited or no health insurance get the help they need to lead healthier lives. Through access2wellness, people can learn about a variety of assistance programs that, combined, offer more than 1,000 prescription medicines and medical products for free or at a discount to qualified individuals. In just a few, easy steps, we can help patients find the assistance program that's best for them.

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Why was access2wellness created?
Access2wellness is a service from Johnson & Johnson Health Care Systems Inc., and reflects the company's commitment to improving access to better health care. As the number of assistance programs has increased, many patients and health care professionals have grown confused by the available choices. Access2wellness was developed to help people find information on assistance programs quickly and easily.


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How do patients qualify for these programs?
Each assistance program has its own eligibility criteria. In order to determine someone's eligibility for any of these assistance programs, you can use the Eligibility Tool.

General requirements for patients may include:
  • No private or public prescription medication insurance
  • Specific financial criteria
  • Residence in the United States or a United States Territory

The Operating Companies of Johnson & Johnson also provide discounts on many non-prescription, or over-the-counter, medicines and medical products. Learn more.

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Can the resources available through access2wellness help seniors find information about prescription medication coverage?
Yes. Seniors who use access2wellness can access information about the Medicare Prescription Drug Coverage Program or call 800-633-4227. They may also find other programs that provide assistance.


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When visiting www.access2wellness.com, what information will patients need in order to determine eligibility for the various assistance programs available?
You will need to provide information such as age, zip code, estimated annual household income and prescription medications they are currently taking or have been prescribed. They also need to state whether they currently have any type of health insurance and/or prescription drug coverage. All responses remain confidential.


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What happens if the Eligibility Tool indicates a patient is qualified?
If the patient qualifies, they may have the option of completing an online application, downloading a printable application, or to be directed to another website for more information. The applicant may need to have a health care professional sign the application form and supply specific prescription information.All applications should be mailed to the address of the specific assistance program being applied for.


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How long will it take to process an application?
Depending on the program, from the time a completed application is received, it may take a few minutes to a few days to determine whether the applicant qualifies. If the application is missing any information, it will take longer. The items commonly missing include:

  • The applicant's signature and the health care prescriber's signature.
  • The dosage, amount and number of refills for each separate prescription. All prescriptions must include the health care prescriber's signature.
  • The applicant's tax-filing status. If the patient files taxes, the most recent Federal Income Tax Return must be included. If the patient is claimed as a dependent on another person's taxes, include that person's return (the one claiming the patient as a dependent).

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How long will it take for patients to receive their prescription medications?
It varies from one assistance program to the next. Programs available through access2wellness are committed to getting prescriptions to patients as quickly as possible.


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How will patients receive their prescription medications?
Patients will receive their prescription medications in one of three ways:
1) From their health care professional's office;
2) Mailed to their home; or
3) By using a pharmacy card at a local pharmacy.


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How long will patients continue to receive free or discounted prescription medications?
Each assistance program has different renewal requirements. Some programs require patients to reapply. If so, information will be mailed to patients when it's time to reapply.


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What does it mean to be an access2wellness Advocate Organization?
Becoming an access2wellness Advocate Organization involves spreading the word about access2wellness to uninsured or underinsured patients who qualify. Outreach can include placing a link to access2wellness.com on your organization's Web site, including information about access2wellness on your organization's printed materials or making access2wellness printed material available to those you serve.

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How do I become an access2wellness Advocate Organization?
We appreciate your interest in access2wellness. To become an access2wellness Advocate Organization or to learn more about how you can help, please contact the access2wellness for more information.


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As an access2wellness Advocate Organization, how else can we help patients get access to better health care?
One of the best ways our Advocate Organizations can help uninsured and underinsured patients is to spread the word about programs like access2wellness. You can discuss access2wellness and other available assistance programs, offer help to those trying to apply for assistance and encourage others in the health care community to do the same. Including a link to access2wellness.com on your organization's website provides an easy way for individuals to learn more about access2wellness.

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Access2wellness
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This site is published by Johnson & Johnson Health Care Systems Inc., which is solely responsible for its contents. The programs referenced on this site are not owned or operated by the Operating Companies of Johnson & Johnson. This information is applicable for residents in the United States only.

This page was last updated on: 5/9/2011

   
 
Be an Advocate Organization
Helping Patients Apply Learn how to become an advocate for access2wellness and support our efforts to provide patients with the products they need.
   
   
Helping Patients Apply
Helping Patients Apply Help your patients determine eligibility for assistance and apply for assistance programs online.